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FAQ

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

send us an email at traysimone@11417@gmail.com

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Privacy Policy
TraySimone trust and satisfaction is priority, we know that your privacy is important, and this is why we safeguard the confidentiality and security of your information. 
 
 

How do I track my order?
What are your delivery options?
 

Standard Delivery

You can expect delivery within 5-7 business days from the date of your order date excluding (Sundays and holiday)  

Confirmation email with tracking information will be sent when your order is shipped. 

Please allow up to 3 business days to receive your tracking information.

 
How do I return an item?
Please send an email stating why you would like to return your items. 
SHIPPING
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